Política de reembolso

THESE POLICIES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT ANY NOTICE

SECTION 1 -

RETURNS, REFUNDS, REPLACEMENTS  -

WE DO NOT ACCEPT RETURNS ON ELECTRONIC DEVICES - YOU CAN MESSAGE US ABOUT THE DEVICE AND WE WILL GO FROM THERE. HOWEVER AT ANYTIME WE MAY LET YOU KNOW THAT WE DO NOT ACCCEPT A RETURN FOR A ELECTRONIC DEVICE.

WITH ANY AND ALL ELECTRONIC DEVICES INCLUDING TUNING DEVICES IF WE ALREADY SHIPPED YOU A REPLACEMENT DEVICE WE CAN NOT ACCEPT A RETURN OR OFFER A REFUND ON THAT REPLACEMENT DEVICE (THE NEW DEVICE SHIPPED TO YOU CAN NOT BE RETURNED TO US)

WE , BLR TUNING LLC. , BLRTUNING , BLR TUNING , BLRTUNING.CO - RESERVE THE RIGHT TO NOT ACCEPT A RETURN, REPLACEMENT OR REFUND AT ANYTIME.

ALL RETURNS, CANCELLATIONS, REFUNDS WILL HAVE A 7% CANCELATION FEE DEDUCTED FROM THE ORIGINAL TOTAL AMOUNT PAID FOR THE ORDER. THIS IS TO HELP COVER CREDIT CARD AND DEBIT CARD FEES. THIS IS NOT NEGOTIABLE. THIS WILL HAPPEN AUTOMATICALLY WHEN AND IF WE ISSUE A REFUND OF ANY AMOUNT. THIS IS SEPERATE FROM ANY OTHER FEES.

WE CANNOT SHIP A TUNING DEVICE TO CALIFORNIA. (STARTING IN 2024, IN SOME INSTANCES DYNOJET TUNING DEVICES WILL HAVE AND EXCEPTION TO SPECIFIC YEAR AND MODEL OF VEHICLES THAT WILL ALLOW US TO SHIP TO CALIFORNIA. BE SURE TO READ THE DESCRIPTION BELOW EACH PRODUCT) IF YOU PLACE AN ORDER WITH A CALIFORNIA ADDRESS FOR A TUNING DEVICE THAT IS CALIFORNIA RESTRICTED FOR SALES. WE ABSOLUTELY HAVE TO CANCEL YOUR ORDER. THIS VIOLATES CALIFORNIA STATE LAW AS WELL AS OUR CONTRACT WITH DYNOJET. IF YOU PLACE YOUR ORDER AND IT HAS A CALIFORNIA ADDRESS OUR CANCELLATION FEES WILL APPLY. YOUR REFUND WILL BE PROCESSED BY US WITHIN 72 HOURS. WE HAVE NO WAY TO DETERMINE WHEN YOUR BANK WILL PROCESS THE REFUND. SOME BANKS WILL REFUND YOUR MONEY IMMEDIATELY WHILE OTHERS CAN TAKE UP TO 10 BUSINESS DAYS. ONCE WE ISSUE THE REFUND WE WILL NOTIFY YOU IN THE SAME FORM THAT YOU LEFT US TO CONTACT YOU.

UPDATE EFECTIVE - 11/1/23 PER - DYNOJET - Part number PV3-2511C covered under EO D-619-18 for 2019-2022 Ryker 600 model years only. Not available for sale or use in California for any model year outside this range. Be sure to read the description below each Dynojet tuning device and look for a similar message. In some instances we can ship devices to California and for other devices we cannot. A lot of this will depend on the specific year and model of your vehicle.

3rd PARTY SALES - PARTS THAT WE DO NOT MANUFACTURE CAN NOT BE RETURNED OR CANCELLED OR REFUNDED AT ANY TIME 

ALL 3rd PARTY SALES ARE FINAL - (PARTS WE DO NOT MANUFACTURE)

PLEASE UNDERSTAND THAT WE MAY NOT STOCK SOME OF THESE ITEMS AND WE MAY HAVE TO PLACE THE ORDER WITH THE MANUFACTURER WHEN YOU PLACED YOUR ORDER. THIS USUALLY HAPPENS WITHIN 60 MINUTES OF YOU PLACING YOUR ORDER. WHEN THIS HAPPENS WE CAN NOT CANCEL THE ORDER. IF WE ALREADY PLACED AN ORDER TO GET YOUR ORDER OUT TO YOU THEN THAT MEANS YOUR ORDER HAS ALREADY BEEN PROCESSED EVEN THOUGH IT HAS NOT SHIPPED. THIS IS WHY WE CAN NOT OFFER A REFUND OR CANCELLATION OR RETURN OF A 3rd PARTY SALE.

THIS INCLUDES ALL DYNOJET PRODUCTS, ALL RYKERMOD PRODUCTS, ALL TREAL PERFORMANCE PRODUCTS, ALL SPYDER EXTRAS PRODUCTS, ALL OPTIMATE PRODUCTS, ANY AND ALL STEERING STABILIZER KITS FOR ANY MOTORCYCLE, AS WELL AS ALL OTHER PRODUCTS THAT WE DO NOT MANUFACTURE.

CUSTOM MADE, BUILT TO ORDER PARTS & TUNING.

ALL CANCELLATIONS, REFUNDS, RETURNS THAT ARE CUSTOM-MADE BUILT TO ORDER PRODUCTS, A CUSTOM TUNE INSTALLED ON A TUNING DEVICE THAT WE SHIPPED OUT WILL HAVE A 10% CANCELLATION FEE RATHER THAN THE 7% LISTED ABOVE. THIS INCLUDES ANY OF OUR GRILLS MADE FROM METAL, ANY OF OUR 3D PRINTED PARTS. THESE PARTS ARE MADE TO ORDER. THIS MEANS WE DON'T USUALLY HAVE THEM IN STOCK WE HAVE TO BUILD THEM WHEN YOU PLACE YOUR ORDER. SO IF YOU WANT TO RETURN, CANCEL, OR GET ISSUED A REFUND ON ANY OF THESE PRODUCTS YOU WILL BE CHARGED A MANDATORY 10% FEE THAT WILL COME OUT OF YOUR ORIGINAL PAYMENT METHOD DEDUCTED FROM THE RETURN/REFUND IF A RETURN, CANCELLATION, OR REFUND IS APPROVED. THIS WILL BE HANDLED CASE BY CASE.

We have a 3-day return policy, which means you have 3 days after receiving your item to request a return.

ITEM / ITEMS RETURNED TO US WITH OUT FIRST REQUESTING A RETURN AND GETTING APPROVAL WILL NOT BE EXCEPTED. IT WILL BE SHIPPED BACK TO YOU. IF WE HAVE TO PAY THAT SHIPPING COST YOU WILL BE HELD RESPONSIBLE FOR THAT COST. NO EXCEPTIONS.

TO REQUEST A RETURN OR REPLACEMENT OR REFUND CONTACT US AS SOON AS POSSIBLE BY PHONE OR EMAIL.

WITH ANY AND ALL ELECTRONIC DEVICES INCLUDING TUNING DEVICES IF WE ALREADY SHIPPED YOU A REPLACEMENT DEVICE WE CAN NOT ACCEPT A RETURN OR OFFER A REFUND ON THAT REPLACEMENT DEVICE (THE NEW DEVICE SHIPPED TO YOU CAN NOT BE RETURNED TO US)

DO NOT REQUEST A REFUND OR RETURN OR REPLACEMENT THROUGH SOCIAL MEDIA. THIS WILL NOT BE CONSIDERED A DOCUMENTED REQUEST.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase / ORDER #

To request a refund, or a return, you can contact us at BLRTUNING.TECH@GMAIL.COM OR 360-910-8377 If your refund or return is accepted, YOU WILL BE RESPONSIBLE FOR SHIPPING THE ITEM / ITEMS BACK TO US, UNLESS WE SPECIFY OTHERWISE WHEN WE MAKE CONTACT.

ITEMS RETURNED NEED TO BE SENT BACK TO US AT THE FOLLOWING ADDRESS.

BLR TUNING

3007 NE WHITMAN AVE.

VANCOUVER WASHINGTON 

98662

WE ARE ALL ABOUT CUSTOMER SERVICE. WE WANT YOU TO BE HAPPY.
You can always contact us for any return question at BLRTUNING.TECH@GMAIL.COM OR BY PHONE 360-910-8377

SECTION 2 -

TUNING / ELECTRONIC DEVICES AND OTHER WORK - CANCELLATION FEES

A DEVICE LIKE - EXAMPLE - PV3, LCM, POD300, PV4, PCV, PC6, WB2, QS, OPTIMATE TENDER, BATTERY TESTER, VOLT METER,,,, ECT...  IS CONSIDERED AN ELECTRONIC DEVICE - PLEASE SEE SECTION 1 OF OUR RETURN/REFUND POLICY.

WITH ANY AND ALL ELECTRONIC DEVICES INCLUDING TUNING DEVICES IF WE ALREADY SHIPPED YOU A REPLACEMENT DEVICE WE CAN NOT ACCEPT A RETURN OR OFFER A REFUND ON THAT REPLACEMENT DEVICE (THE NEW DEVICE SHIPPED TO YOU CAN NOT BE RETURNED TO US)

IF WE HAVE A SCEDULED TUNING APPOINTMENT VIA IN PERSON OR VIA EMAIL. OR IF WE HAVE AN APPOITMENT TO WORK ON YOUR VEHICLE, WE CHARGE A $50.00 CANCELLATION FEE. IF YOU CAN NOT OR DO NOT WANT TO KEEP THAT APPOINTMENT THEN YOU WILL NEED TO NOTIFY US VIA PHONE CALL OR EMAIL WITHIN 24 HOURS OF MAKING THE APPOINTMENT TO AVOID THIS CANCELLATION FEE. IF YOU HAVE NOT MADE A PAYMENT AND THEN ACQUIRE THIS CANCELLATION FEE. YOUR NAME WILL BE ADDED TO A LIST. WE WILL NOT WORK ON ANY OF YOUR VEHICLES UNTILL THIS CANCELLATION FEE IS PAID IN FULL.

BLR TUNING - PH# 360-910-8377   BLRTUNING.TECH@GMAIL.COM

TUNING - CUSTOM TUNING - TUNING DEVICES 

TUNING YOUR VEHICLE IS MEANT FOR TRACK OR OFF-ROAD USE ONLY. WE CAN NOT SHIP A TUNING DEVICE TO CALIFORNIA. IF YOUR VEHICLE IS DAMAGED IN ANY WAY SHAPE OR FORM. WHETHER THAT IS FROM RIDING THE VEHICLE OR ATTEMPTING / MOVING A TUNE ON TO THE VEHICLE WE WILL NOT BE RESPONSIBLE FOR ANY DAMAGE. WE DO NOT SUPPORT BREAKING ANY TRAFFIC LAWS. WE DO NOT ENCOURAGE BREAKING ANY TRAFFIC LAWS. WE ENCOURAGE YOU TO SEEK OUT A PROFESSIONAL TO DO ANY INSTALL. FLASHING THE ECU WITH ANY FLASH TUNING DEVICE CAN DAMAGE THE ECU IF DONE IN PROPERLY MAKING THE BIKE INOPERABLE. IF YOU DO NOT UNDERSTAND SOMETHING OR IF YOU DO NOT KNOW EXACTLY WHAT YOU ARE DOING THEN WE ENCOURAGE YOU TO NOT TRY INSTALLING OR FLASHING A TUNE. THIS IS A DELICATE PROCESS AND SHOULD BE TAKEN VERY SERIOUSLY.

CUSTOM TUNING APPOINTMENTS-

IF YOU SCHEDULED A TUNING APPOINTMENT WITH US, WHETHER IT IS IN PERSON OR VIA EMAILED TUNE. YOU HAVE 24 HOURS TO CANCEL THAT APPOINTMENT AND REQUEST A REFUND. AFTER 24 HOURS WE WILL BE CHARGING A $50.00 CANCELLATION FEE. THIS WILL BE DEDUCTED FROM THE REFUNDED AMOUNT. 

FOR ALL DYNOJET PV3, PV4 RETURNS -

WE RESERVE THE RIGHT TO NOT EXCEPT A RETURN. IF YOU SEND A DEVICE BACK TO US WITHOUT REQUESTING A REFUND OR RETURN WE WILL SHIP IT BACK TO YOU AT YOUR EXPENSE FOR THE SHIPPING COST.  IF WE SAID WE ARE NOT REFUNDING OR EXCEPTING YOUR RETURN AND YOU SEND US THE PRODUCT BACK. WE WILL NOT EXCEPT THE PACKAGE. IF WE HAVE TO PAY TO SHIP IT BACK TO YOU, YOU WILL BE RESPONSIBLE FOR THAT SHIPPING COST. A $50 RESTOCKING FEE WILL BE CHARGED FOR ALL PV3, PV4 RETURNS. WHATEVER WE PAID TO SHIP THE DEVICE ORIGINALLY WILL ALSO BE CHARGED. IF WE SHIPPED YOUR DEVICE WITHIN 3 BUSINESS DAYS OF YOU PLACING YOUR ORDER THEN A $25 DOLLAR CONVENIENCE FEE WILL BE CHARGED. WE PAY OUR EMPLOYEES ALLOT TO GET PRODUCTS OUT THE DOOR QUICKLY. IF YOU BUY A PV3, PV4 AND THEN FIND OUT IT IS NOT COMPATIBLE WITH YOUR VEHICLE A $50.00 FEE WILL BE CHARGED FOR RESTOCKING. PLEASE MAKE SURE YOU UNDERSTAND WHAT VEHICLES ARE SUPPORTED FOR THE PV3, PV4 YOU ARE PURCHASING. WHEN WE RECEIVE THE PV3, PV4 BACK WITH ALL OF ITS CONTENTS AND BOX IT CAME IN. WE WILL INSPECT IT TO VERIFY THAT IT IS A RETURNABLE UNIT. IF IT HAS BEEN PAIRED TO A VEHICLE OR USED TO FLASH A TUNE. WE CAN NOT EXCEPT IT HAS A RETURN. PLEASE UNDERSTAND IF YOU ATTEMPTED TO FLASH A TUNE AND FAILED THAT MEANS IT HAD TO HAVE BEEN PAIRED TO THE VEHICLE. THIS MEANS IT WOULD BE A NON-RETURNABLE DEVICE. THE PV3, PV4 WILL THEN BE SHIPPED BACK TO YOU AS WE RECEIVED IT AND NO REFUND WILL BE ISSUED. PLEASE BE SURE WHEN PURCHASING A PV3, PV4 THAT YOUR VEHICLE IS SUPPORTED. IF WE TELL YOU YOUR VEHICLE IS SUPPORTED AND THEN WE/YOU FIND OUT AFTER THE PURCHASE THAT IT IS NOT SUPPORTED WE WILL NOT CHARGE THE $50 RESTOCKING FEE. IF WE TELL YOU WE DON'T KNOW OR WE CAN NOT GUARANTEE THAT THEIR IS SUPPORT THEN UPON RETURN YOU WILL BE CHARGED THE $50 RESTOCKING FEE. IF YOU ARE PURCHASING A PV3, PV4 TO HELP US GAIN SUPPORT FOR TUNING A NEW VEHICLE AND THEN YOU DECIDED TO NOT FOLLOW THROUGH ON YOUR END AND WANT TO RETURN THE PV3, PV4. YOU WILL BE CHARGED A $50 RESTOCKING FEE. THIS WOULD BE IF THAT PV3, PV4 IS A RETURNABLE DEVICE AFTER OUR INSPECTION WHEN WWE RECEIVE IT. FOR ALL PV3, PV4 RETURNS YOU ARE RESPONSIBLE FOR THE SHIPPING COST.

IF YOU ENDED UP RUNNING INTO ANY PROBLEMS EITHER DUE TO NOT FOLLOWING INSTRUCTIONS CAREFULLY OR JUST HAD PROBLEMS IN GENERAL. PLEASE UNDERSTAND WHETHER WE HAD TO STEP IN TO HELP YOU WALK THROUGH THINGS OR DYNOJET HAD TO STEP IN TO WALK YOU THROUGH THINGS IF THE PV3, PV4 HAS BEEN PAIRED TO YOUR VEHICLE WE CANNOT ISSUE A REFUND. AT THIS TIME WE WILL REACH OUT TO DYNOJET THEMSELVES TO FIND OUT IF YOUR PV3, PV4 IS A RETURNABLE ITEM. HOWEVER IN MOST SCENARIOS IT WOULD NOT BE A RETURNABLE ITEM BECAUSE NO ONE ELSE CAN USE IT ONCE YOUR PV3 , PV4 HAS BEEN PAIRED TO YOUR VEHICLE.

FOR ALL DYNOJET POWER COMMANDER, PCV, PC6, PV3, PV4, WBCX, PCFC, WB2, POD 300, QUICK SHIFT - DEVICE RETURNS -

WE RESERVE THE RIGHT TO NOT EXCEPT A RETURN. IF YOU SEND A DEVICE BACK TO US WITHOUT REQUESTING A REFUND OR RETURN WE WILL SHIP IT BACK TO YOU AT YOUR EXPENSE FOR THE SHIPPING COST.  IF WE SAID WE ARE NOT REFUNDING OR EXCEPTING YOUR RETURN AND YOU SEND US THE PRODUCT BACK. WE WILL NOT EXCEPT THE PACKAGE. IF WE HAVE TO PAY TO SHIP IT BACK TO YOU, YOU WILL BE RESPONSIBLE FOR THAT SHIPPING COST. A $50 RESTOCKING FEE WILL BE CHARGED FOR ALL DYNOJET POWER COMMANDER, WBCX, WB2, POD 300, PCV, PC6, PV3, PVCX, PV4, PCFC, QUICK SHIFT RETURNS. WHATEVER WE PAID TO SHIP THE DEVICE ORIGINALLY WILL ALSO BE CHARGED. IF WE SHIPPED YOUR DEVICE WITHIN 3 BUSINESS DAYS OF YOU PLACING YOUR ORDER THEN A $25 DOLLAR CONVENIENCE FEE WILL BE CHARGED. WE PAY OUR EMPLOYEES ALLOT TO GET PRODUCTS OUT THE DOOR QUICKLY. IF YOU PURCHASE ANY OF THESE ITEMS AND WANT TO RETURN IT. IT MUST BE UNUSED, IN THE ORIGINAL BOX WITH ALL ITS CONTENTS. WE WILL INSPECT IT WHEN WE RECEIVE IT. IF ITS EXCEPTED AS A RETURNABLE ITEM WE WILL THEN ISSUE A REFUND. YOU WILL BE CHARGED A $50 RESTOCKING FEE FROM THE ORIGINAL AMOUNT YOU PAID. YOU WILL BE RESPONSIBLE FOR THE SHIPPING COST TO SEND IT BACK TO US. IF IT APPEARS TO BE DAMAGED OR USED OR MISSING THE ORIGINAL BOX OR ANY CONTENTS THAT CAME IN THE BOX ORIGINALLY THEN WE CAN NOT EXCEPT IT AS A RETURN. IN THIS CASE WE WILL BE SHIPPING THE DEVICE BACK TO YOU.

 IF FOR SOME REASON YOUR DEVICE IS RETURNED TO US AND WE HAD ALREADY BUILT YOU A CUSTOM TUNE AT THE TIME OF PURCHASE OR AFTER PURCHASE WE WILL BE DEDUCTING $120 FROM THE RETURN PRICE TO COVER LABOR COST. THIS IS A DISCOUNTED PRICE YOUR BEING CHARGED. HOWEVER PLEASE KEEP THIS IN MIND WHEN RETURNING A TUNING DEVICE. THIS WILL BE HANDLED CASE BY CASE.

For info on FREE LIFETIME TUNING - Pease see or Terms of service page - section 23 - https://www.blrtuning.co/policies/terms-of-service

IF YOU MODIFY, MARK ON, REMOVE LABELS, CARVE INTO, RE-PIN WIRES, OR ADD JUMPER WIRES TO A WIRE HARNESS ON , OR FOR ANY DYNOJET DEVICE, OR ANY OF OUR DEVICES / PRODUCTS THAT WE SHIP, OR THE CABLES , CONTENTS THAT IT CAME WITH YOU HAVE VOIDED YOUR WARRANTY. WE WILL NOT ACCEPT A REFUND OR A RETURN WHATSOEVER. IF YOU SEND YOUR DEVICE BACK TO US AND WE HAVE FOUND THAT ANY OF THIS HAS TAKEN PLACE. WE WILL SHIP THE DEVICE RIGHT BACK TO YOU. YOU WILL BE RESPONSIBLE FOR THE SHIPPING COST AT THAT TIME AS WELL.

IF FOR ANY REASON WE AGREED TO DO AN EXCHANGE, REFUND, OR REPLACEMENT AND THERE IS DAMAGED OR MISSING ITEMS / CABLES/CONNECTORS YOU WILL BE RESPONSIBLE FOR THE COST OF THOSE ITEMS. IF WE ARE ISSUING A REFUND FOR ANY REASON WHATSOEVER THE COST OF THOSE ITEMS WILL COME OUT OF THE ORIGINAL PAYMENT METHOD/REFUND. IF WE ARE REPLACING OR SHIPPING YOU A NEW DEVICE/PACKAGE THAT WOULD INCLUDE A NEW OR REPLACEMENT CABLE/ ITEM/PRODUCT/ADAPTER FOR THE ONE THAT YOU DAMAGED. YOU WILL NEED TO PAY THE DIFFERENCE IN THE PRICE FOR THE NEW ITEM/CABLE/ADAPTER THAT WE WOULD BE SHIPPING OUT.

FOR ALL DYNOJET PRODUCTS WE HIGHLY RECOMMEND READING THE PRODUCT DESCRIPTION BELOW EACH PRODUCT. IF YOU HAVE QUESTIONS ABOUT A PRODUCT YOU SHOULD CALL OR EMAIL US BEFORE YOUR PURCHASE.

PH# 360-910-8377  EMAIL - BLRTUNING.TECH@GMAIL.COM

SECTION 3 -

ECU FLASH TUNING: MAILED IN ECU, HAND DELIVERED ECU, OR IN HOUSE ECU FLASH -

Customer Liability and Policy Statement:

BLR TUNING provides ECU flash tuning services using Woolich Racing software. It is important to note the following policies regarding the handling and tuning of ECUs:

1. Shipping Liability: BLR TUNING is not responsible for any damage, loss, or theft of the customer's ECU during shipment to or from our facilities.

2. Tuning Process: While every effort is made to ensure safe and effective ECU flash tuning, BLR TUNING is not liable for any damage that may occur to the ECU during the tuning process.

3. Woolich Racing Software: We utilize Woolich Racing software and data cables for ECU flash tuning. BLR TUNING is not affiliated with Woolich Racing, and Woolich Racing is not responsible for any damage to the ECU.

4. Customer Responsibility: By placing an order for ECU flash tuning, you acknowledge and accept full responsibility for your ECU. This includes understanding the risks involved, especially with older ECUs which may be more susceptible to damage.

5. Money Back Guarantee: We stand behind our work. If you are unsatisfied with our custom tune, please contact us to arrange a refund. You will be required to send back the ECU, and we will return it to its stock configuration. Shipping costs will be your responsibility.

SECTION 4 -

CVT TRANSMISSION BELTS - We do not accept returns or refunds for CVT belts regardless of what brand they are. If a manufacturer claims any type of warranty, which would be stated on the packaging then you would need to go through the manufacturer for a return or exchange request. We cannot guarantee that they will honor that return or request whatsoever. That is completely out of our hands and up to the manufacturer. We are a third party distributor we do not manufacture these products. Therefore we cannot honor the manufacturers warranty whatsoever. We inspect all CVT belts before we package them up. This part of the return policy and refund policy is non-negotiable. We do not accept any return or refund on any CVT belts.

SPARK PLUGS - These are a non-returnable non-refundable item. We inspect them. We pre-gap them for your vehicle. If they were broken or damaged when you received them then you would need to go through our refund policy be sure to include a photo and your order number in the email. This will be handled case by case. If they are used or show any sign of being used or installed whatsoever or if the gap on them has been adjusted or tampered with whatsoever we will not accept them as a refund or return. If they are sent back to us and we find that they are not refundable we will be shipping them back to you and you will be billed for the shipping cost.

Damages and issues - Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items -
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
ONCE THE EXCHANGE / RETURN IS APPROVED - The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. UNLESS WE HAVE TALKED ALREADY AND WORKED SOMETHING OUT.

PAPERWORK, PACKING SLIP, INSTRUCTIONS, QR CODES, STICKERS, BUSINESS CARDS, FREE ITEMS, CABLES, PLUGS ECT...

ALL ITEMS THAT WERE INCLUDED IN THE PACKAGE WE SENT OUT TO YOU ARE EXPECTED TO BE IN UNUSED NEW CONDITION IN THE BOX WHEN YOU SHIP AN ITEM BACK. YOU WILL BE BILLED, OR IF A REFUND IS INVOLVED THE COST WILL BE DEDUCTED FROM THAT REFUND FOR ANY AND ALL ITEMS THAT ARE MISSING FROM WHAT WE SENT YOU ORIGINALLY. IF WE ARE SENDING YOU A NEW REPLACEMENT PRODUCT. THEN IT IS POSSIBLE THAT THESE ITEMS WILL BE SENT OUT WITH YOUR REPLACEMENT BACK TO YOU. EITHER WAY YOU NEED TO INCLUDE EVERYTHING IN THE BOX THAT YOU RECEIVED FROM US TO AVOID ANY FURTHER CHARGES.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the return was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund. If we are charging you any FEES , like shipping cost or restocking fee, or convenience fees then you will be refunded after that amount is deducted from the original purchase cost. Your refund will always be applied to the original method that you made a payment with. In some cases your bank can take up to 10 business days or more to issue you the refund. This is not something we can control. Once we issue a refund there is nothing further that we can do to speed up the process. Please be patient.

SECTION 5 -

NOTICE FOR SHIPPING COST THAT WE PAID TO SEND YOUR PACKAGE TO YOU. (EX. SHIPPING INCLUDED, FREE SHIPPING, NO SHIPPING COST TO CUSTOMER)

IF WE PAID FOR SHIPPING TO SEND YOUR PACKAGE TO YOU. THEN WE RESERVE THE RIGHT TO WITH-HOLD THAT COST IF YOU ARE REQUESTING YOUR MONEY TO BE REFUNDED, EXCHANGE A PRODUCT, OR RETURN A PRODUCT. THIS WILL BE TAKEN CASE BY CASE. IF WE FIND IT NECESSARY TO WITH-HOLD THE ORIGINAL SHIPPING COST THEN YOU WILL BE REFUNDED THE REMAINING BALANCE. WE CANNOT GET OUR MONEY BACK FROM THE POST OFFICE FOR A PACKAGE BEING SENT BACK TO US OR TO SEND A NEW PACKAGE TO YOU. WITH MOST OF OUR PRODUCTS WE OFFER FREE SHIPPING. THAT MEANS WE (BLR TUNING LLC) PAID THAT ORIGINAL COST AT OUR OWN EXPENSE. YOU MAY BECOME LIABLE FOR THAT COST WHEN REQUESTING A REFUND OR RETURN OR EXCHANGE. SO PLEASE KEEP THIS IN MIND.

IF WE ARE SHIPPING AN ITEM BACK TO YOU AFTER YOU HAVE SENT IT TO US YOU WILL NEED TO INCLUDE A PRE-PAID SHIPPING LABEL. THIS WILL ALSO BE HANDLED CASE BY CASE.

SECTION 6 -

RETURN POLICY FOR FREE ITEM WITH PURCHASE

CONGRATULATIONS ON RECEIVING A FREE ITEM FROM US HERE AT BLR TUNING WITH YOUR PURCHASE.
THESE ARE A SET OF RULES THAT ARE IN PLACE FOR WHEN WE GIVE AWAY AN ITEM WITH A PURCHASE.

IF YOU SHOULD DECIDE TO RETURN THE ITEMS YOU PURCHASED OR REQUEST A REFUND YOU WILL ALSO NEED TO RETURN THE FREE ITEM THAT YOU RECEIVED AS WELL.
EVERYTHING MUST BE IN NEW CONDITION IN ITS ORIGINAL PACKAGING AND RESELLABLE. WE WILL DETERMINE IF IT IS RESELLABLE ONCE WE RECEIVE THE ITEMS.
IF YOU RETURN OR REQUEST A REFUND FOR ITEMS AND YOU ARE NOT ALSO RETURNING
THE FREE ITEM THAT WAS GIVEN TO YOU WITH YOUR PURCHASE THEN WE WITHHOLD THE RIGHT TO WITHDRAW
THE PRICE IN FULL OF THE FREE ITEM FROM YOUR ORIGINAL PURCHASE ORDER BEFORE A RETURN OR REFUND.

THESE RULES ARE SET IN PLACE TO HELP ENSURE THAT WE DO NOT GET SCAMMED ON OUR END.
THIS TYPE OF THING HAPPENS ALL OF THE TIME TO MULTIPLE COMPANIES. IF SOMEONE PLACES AN ORDER,
RECEIVES A FREE ITEM AND THEN CANCELS THEIR ORDER THEY EXPECT THAT THEY ARE GOING TO BE ABLE TO KEEP THE FREE ITEM.
THESE RULES ARE IN PLACE TO PREVENT THAT FROM HAPPENING.

SECTION 7 -

REGARDING ANY AFTERMARKET LED/LIGHTING, THIS INCLUDES UNDERGLOW, LED LIGHT STRIPS, HEADLIGHTS, TAIL LIGHTS, BLINKERS, BLACKED OUT LIGHTING, STEALTH LED - 

THESE ARE FOR TRACK OR OFF-ROAD USE ONLY.
PLEASE BE ADVISED YOU NEED TO CHECK YOUR LOCAL LAWS BEFORE DRIVING AROUND WITH THESE INSTALLED AND TURNED ON. IN MOST STATES IT IS ILLEGAL TO RUN THE VEHICLE WITH AFTERMARKET LED LIGHTING INSTALLED. UNDERGLOW, OR AFTERMARKET, LED, LIGHTING, STEALTH LED, WERE DESIGNED AND INTENDED TO BE STRICTLY FOR BIKE SHOWS AND TO BE USED WITH THE VEHICLE PARKED. OR OFF-ROAD OR AT THE DRAG STRIP, TRACK - WHEN ALLOWED.

IN SOME STATES SMOKED OR BLACKED OUT OR MODIFIED LENSES OR LENS COVERING FOR ANY OR ALL VEHICLE LIGHTS IS ILLEGAL. WHILE OUR AFTERMARKET BLACKED OUT OR SMOKED LIGHTS ARE DOT APPROVED THIS DOES NOT MEAN THEY ARE LEGAL IN YOUR STATE. DOT APPROVED MEANS THEY MEET ALL MOTORCYCLE SAFETY STANDARDS. AGAIN CHECK YOUR LOCAL LAWS BEFORE YOU PURCHASE OR INSTALL.

WE, BLR TUNING LLC, BLRTUNING, BLR TUNING , WWW.BLRTUNING.CO, https://www.etsy.com/shop/BLRTUNING  ,,,, WILL NOT BE RESPONSIBLE FOR YOU DISOBEYING ANY TRAFFIC LAWS. WE ARE NOT PAYING YOUR TICKET OR FIX IT TICKET IF YOU GET IN TROUBLE BECAUSE OF OUR PRODUCT. KNOW YOUR STATE LAWS - THAT IS YOUR RESPONSIBILITY. 

LIGHTING RETURNS - REFUNDS

IF YOU HAVE INSTALLED A LIGHTING KIT FROM US THEY WILL NOT BE ELIGIBLE FOR A REFUND AS WE CANNOT RESELL THEM. WE RECOMMEND TESTING EVERYTHING WHEN YOU GET IT OUT OF THE BOX TO ENSURE THAT IT WORKS CORRECTLY.

WE DO TEST ALL LIGHTING KITS / STEALTH LED / BLACKED OUT LIGHTS BEFORE THEY ARE PACKAGED UP.

STEALTH LED ONE YEAR WARANTY -

Our stealth led underglow lighting comes with a one year replacement lighting warranty from date of purchase, only when order direcly through our website straight from US/BLR TUNING. If you have a led strip that fails within the one year let us know and we will replace that light strip one single time. You may need to cover shipping cost. You will need to ship your led light strip that has failed back to us. You will need to start a warranty claim first in order to be eligible. You can do this by sending us an email. Be sure to include your first and last name, your order number, date of purchase, what kit you ordered, and what version of lighting you have. send an email to - BLRTUNING.TECH@GMAIL.COM

SECTION 8 -

HOW TO CONTACT THE OWNER OF BLR TUNING -

BILL RAMSEYER

OWNER OF BLR TUNING

https://www.BLRTUNING.co

blrtuning.tech@gmail.com

360-910-8377

SECTION 9 -

FRAUD , SCAMS , SUSPICIOUS ACTIVITY 

WE TAKE THIS VERY SERIOUS.

IF OUR WEBSITE FLAGGED YOUR ORDER AS FRAUD OR A SCAM OR SUSPICIOUS WE WILL NOT SHIP YOUR ITEMS UNTIL WE MAKE CONTACT WITH YOU.

OUR WEBSITE MAY CANCEL YOUR ORDER AUTOMATICALLY. OUR WEBSITE MAY BLOCK YOU FROM PLACING ANOTHER ORDER AUTOMATICALLY.

IF YOU MADE A MISTAKE DURING YOUR ORDER THAT MADE IT LOOK SUSPICIOUS THEN CONTACT US RIGHT AWAY.

EMAIL - BLRTUNING.TECH@GMAIL.COM OR CALL US - 390-910-8377

SECTION 10 - 

ANY PROMOTIONS, GIVEAWAYS, DRAWINGS, ORDERS THAT COME WITH SOMETHING FOR FREE,,,, RULES WILL BE LISTED BELOW.

THESE RULES CANCHANGE AT ANY TIME.

ALL GIFT CARDS OR GIVEAWAYS END 1 YEAR AFTER THEY WERE ISSUED OR STARTED.

IF WE HAVE ANY PROMOTIONS GOING ON YOU WILL SEE IT LISTED IN THIS SECTION -

HERE IS THE LINK TO OUR WEBSITE - https://www.blrtuning.co

HERE'S THE LINK TO OUR ETSY SHOP - https://www.etsy.com/shop/BLRTUNING 

OUR PARTS DISTRIBUTORS WILL NOT BE ELIGIBLE FOR GIVEAWAYS, DRAWINGS, ORDERS THAT COME WITH SOMETHING FOR FREE. (UNLESS SPECIFIED OTHERWISE)

PLEASE UNDERSTAND THIS IS SPONSORED COMPLETELY BY US - WE ARE DOING THIS TO SAY THANK YOU FOR ALL THE LOVE AND SUPPORT WE RECEIVE FROM OUR FANS.

THESE ARE THE RULES - IF YOU HAVE QUESTIONS CALL US OR SEND US AN EMAIL. 360-910-8377  BLRTUNING.TECH@GMAIL.COM

THANK YOU - BILL RAMSEYER,  OWNER OF BLR TUNING LLC. 

           ------------------------

- NO PROMOTIONS AT THIS TIME - IF THERE IS ANY PUBLIC PROMOTIONS/GIVEAWAYS YOU WILL SEE IT HERE IN PLACE OF THIS MESSAGE.

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SECTION 11 -

A FOLLOW UP ON RETURNS, REFUNDS, REPLACEMENTS  - SEE REFUND POLICY SECTION 1 FOR MORE DETAILS -

WE , BLR TUNING LLC. , BLRTUNING , BLR TUNING , BLRTUNING.CO - RESERVE THE RIGHT TO NOT EXCEPT A RETURN, REPLACEMENT OR REFUND AT ANYTIME

ALL RETURNS WILL HAVE A 7% CANCELATION FEE DEDUCTED FROM THE ORIGINAL TOTAL AMOUNT PAID FOR THE ORDER. THIS IS TO HELP COVER CREDIT CARD AND DEBIT CARD FEES. THIS IS NOT NEGOTIABLE. THIS WILL HAPPEN AUTOMATICALLY WHEN AND IF WE ISSUE A REFUND OF ANY AMOUNT. THIS IS SEPERATE FROM ANY OTHER FEES.

We have a 3-day return policy, which means you have 3 days after receiving your item to request a return.

ITEM / ITEMS RETURNED TO US WITH OUT FIRST REQUESTING A RETURN AND GETTING APPROVAL WILL NOT BE EXCEPTED. IT WILL BE SHIPPED BACK TO YOU. IF WE HAVE TO PAY THAT SHIPPING COST YOU WILL BE HELD RESPONSIBLE FOR THAT COST. NO EXCEPTIONS.

TO REQUEST A RETURN OR REPLACEMENT OR REFUND CONTACT US AS SOON AS POSSIBLE BY PHONE OR EMAIL.

DO NOT REQUEST A REFUND OR RETURN OR REPLACEMENT THROUGH SOCIAL MEDIA. THIS WILL NOT BE CONSIDERED A DOCUMENTED REQUEST.

PH# - 360-910-8377

EMAIL - BLRTUNING.TECH@GMAIL.COM

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase / ORDER #

To start a return, you can contact us at BLRTUNING.TECH@GMAIL.COM OR 360-910-8377 If your return is accepted, YOU WILL BE RESPONSIBLE FOR SHIPPING THE ITEM / ITEMS BACK TO US, UNLESS WE SPECIFY OTHERWISE WHEN WE MAKE CONTACT.

SEE SECTION 1 FOR MORE DETAILS 

THESE POLICIES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT ANY NOTICE

SECTION 12 -

T-SHIRTS, CLOTHING, APPAREL THAT IS CUSTOM MADE, MADE TO ORDER, MADE PER ORDER

HAS A ZERO RETURN POLICY.

IF YOUR PRODUCT ARRIVED TO YOU DAMAGED OR THE WRONG SIZE OR COLOR FROM WHICH YOU ORDERED THEN PLEASE CONTACT US VIA EMAIL WITH PHOTOS OF YOUR PRODUCT THAT YOU RECEIVED ALONG WITH YOUR FIRST AND LAST NAME ASSOCIATED WITH THE ORDER AND THE ORDER NUMBER.

A RETURN OR REFUND REQUEST MUST BE MADE WITHIN 72 HOURS OF THE PACKAGE BEING DELIVERED IF YOU RECEIVED THE WRONG PRODUCT.

EMAIL US AT BLRTUNING.TECH@GMAIL.COM

SECTION 13 -

BRAKE PADS - CVT BELT AND ALL OTHER WEAR PARTS - PARTS THAT WEAR OUT.

WE DO NOT ACCEPT RETURNS OR ISSUE REFUNDS OF ANY KIND FOR THESE PARTS. WHAT WE SALE IS A NEW - UNUSED PRODUCT. IF YOU ARE UNSURE ABOUT THE FITMENT THEN ASK US BEFORE YOU PURCHASE. AFTER YOUR PURCHASE IS MADE YOU HAVE 24 HOURS TO REQUEST TO CANCEL YOUR ORDER. UNLESS YOUR ORDER HAS ALREADY SHIPPED. IN THAT CASE IT CAN NOT BE CANCELED OR REFUNDED OR EXCHANGED. EVEN IF YOU GET THE PACKAGE AND DON'T OPEN OR USE IT. WE STILL WILL NOT EXCEPT A RETURN OR ISSUE A REFUND. IF YOU SHIP IT BACK TO US, WE WILL NOT EXCEPT THE PACKAGE. PLEASE ONLY PURCHASE THESE PRODUCTS IF YOU ARE 100% SURE YOU NEED AND WANT ITEM/ITEMS.

THANK YOU.

SECTION 14 -

CHARGEBACKS, CHARGE BACK, FRAUD, ATTEMPTED FRAUD, CREDIT CARD SCAM, ATTEMPTED CREDIT CARD SCAM - GETTING BANNED FROM OUR BUSINESS AND SEVICES

BLR Tuning Banned Activities & Enforcement Policies

THIS INFO CAN ALSO BE FOUND UNDER SECTION 19 OF OUR TERMS OF SERVICE

To maintain the integrity of our brand and business, we have implemented strict policies regarding customer behavior on our website (www.blrtuning.co) and our Etsy shop. Engaging in any of the following activities will result in immediate termination of service, denial or cancellation of future orders, and potentially legal action. These policies are non-negotiable and are in place to protect our brand: BLR Tuning, BLR TUNING, BLRTUNING, BLR TUNING LLC, and BLR TUNING SCORP

 13-1. Chargebacks & Credit Card Scams  
   Any attempt to dispute a legitimate charge or engage in a credit card scam will result in an immediate ban. This includes initiating chargebacks or attempts to reverse a payment after goods or services have been received. We take these issues very seriously, and all chargeback attempts will be met with swift legal action.

 13-2. Fraud or Attempted Fraud  
   Any attempt to commit fraud or engage in deceptive practices, such as providing false information or trying to cheat the payment system, will result in immediate termination of your access to our platforms. We will not hesitate to report fraudulent activity to the proper authorities and pursue criminal charges.

 13-3. Malicious or Intentional Harm 
   If we detect behavior that appears to be malicious or intentionally harmful to our business, our systems, or other customers, we will take immediate action. This includes but is not limited to attempts to exploit vulnerabilities, spread misinformation, or damage our reputation. In such cases, we will seek legal advice and potentially pursue legal action to protect our brand and intellectual property.

 13-4. Inquiries Regarding Policies or Customer Service  
   Once you have been found to violate any of our policies, we will no longer provide customer service or answer any inquiries from you. This includes any questions about orders, products, or general information. All further attempts to communicate with us will be ignored, and any new orders placed by you will be denied or canceled without hesitation. This includes our whole business and anything related to our business.

 13-5. Serious Legal Measures  
   We will take all violations seriously. If we believe your actions are criminal or intended to harm our business, we will consult legal professionals before taking any formal steps. We will not hesitate to file charges against individuals who engage in illegal activities related to fraud, chargebacks, or malicious conduct on our platforms.

 13-6. Unconditional Enforcement  
   These policies are in place without exception. Any actions that violate these rules will result in an immediate ban from our website and Etsy shop. Additionally, any further interactions or attempts to place orders will be flagged, and future business will be denied.

 13-7. Protection of Our Brand and Business  
   We reserve the right to protect our brand and business from any behavior we deem harmful, unethical, or illegal. Our top priority is ensuring that BLR TUNING and all associated entities operate smoothly, free from fraud, scams, or malicious actors.

By adhering to these rules, we BLR TUNING ensure a safe and trusted environment for all legitimate customers. Violators will be dealt with severely to safeguard the business.

SECTION 15 -

DISCOUNT CODES, SPECIAL LIMITED TIME OFFERS

All sales using a discount code at checkout or over the phone are final. No cancellation will be accepted. No returns will be accepted. All discount codes can only be used 1 at a time. (For example you can't use a code for 10% off and then another code for 15% off in the same checkout / sale) If a product says it's ON SALE on our website a discount code may still be applied at checkout. If we advertised a specific COLLECTION or COLLECTIONS of products at a discounted price when using a code at checkout. You need to go to that COLECTION of products and add the part you want from that section of our website or the DISCOUNT CODE may not work. When we advertise a COLECTION page with a discount. The discount code is only applied to that section. Scheduled SALE / DISCOUNT start dates and end dates are final.

SECTION 16 -

UNIVERSAL ITEMS 

We do not accept returns on universal items. Anything that says UNIVERSAL, like our perch mounted mirrors or bar end mirrors is non-returnable and non-refundable.  With any UNIVERSAL item, we cannot guarantee proper fitment on any vehicle. We cannot guarantee that the hardware included is going to work on your vehicle. For any item that states UNIVERSAL in the product TITLE / LISTING or product description ALL SALES ARE FINAL.

SECTION 17 -

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THESE POLICIES ARE ALWAYS BEING UPDATED AND REVISED. AS WE GROW AS A BUSINESS AND LEARN NEW THINGS AND TAKE ON NEW CHALLENGES WE WILL UPDATE THESE POLICIES AND/OR ADD NEW POLICIES.

IF YOU HAVE ANY QUESTIONS ABOUT OUR POLICIES YOU CAN CONTACT US VIA PHONE CALL OR EMAIL.

ASK FOR OR ATTENTION -  BILL - OWNER 

ASK FOR OR ATTENTION - VINESSA - HEAD MANAGER

PH# - 360-910-8377

EMAIL - BLRTUNING.TECH@GMAIL.COM

- UPDATED 2025 -